Privacy policy
Your privacy matters to us. This policy explains what WebHaat collects when you shop with us, why we need it, and the choices you have.
What we collect
- Account details: your name, email address and phone number.
- Order details: delivery addresses, items ordered and payment method.
- Messages you send us through the contact form or email.
- Basic usage data (pages visited, device type) to keep the site working and improve it.
How we use it
- To process, deliver and support your orders.
- To send order updates and, if you subscribe, our newsletter.
- To prevent fraud and keep your account secure.
We never sell your personal information.
Payments
Online payments are handled by our payment partners over encrypted connections. We don't see or store full card numbers.
Cookies & analytics
We use essential cookies to keep you signed in and remember your bag. If analytics are enabled, they help us understand which pages are useful. You can clear cookies anytime in your browser.
Sharing
We share only what's needed with the services that run the store — delivery partners, payment gateways, email and hosting providers — and only to serve you.
Your choices
- Update your profile and addresses from your account.
- Download all your data or delete your account from Account → Settings.
- Unsubscribe from the newsletter using the link in any newsletter email.
We keep past orders after an account is deleted, as required for accounting.
Contact
Questions about your data? Email support@webhaat.org.